Senior Infrastructure Analyst

  • Job Reference: RZ09761
  • Date Posted: 17 September 2019
  • Recruiter: RedZone Recruitment
  • Location: North West
  • Salary: £30,000 to £35,000
  • Bonus/Benefits: + Benefits
  • Sector: I.T. & Communications, Utilities
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Victor Shih
  • Email: Victor@redzr.com
  • Telephone: 01727 808335

Job Description

Our client is seeking a Senior Infrastructure Analyst within the energy sector.

Responsibilities:

  • Working as part of the team delivering IT support. Providing an escalation point for more complex issues and requests.
  • Manage IT cases using the helpdesk ticketing system, ensuring that all cases are managed effectively and within SLA.
  • Assist in development of cloud infrastructure and its design and configuration.
  • Produce detailed technical documentation

 Experience & Qualifications:

  • Experience in a senior technical support role
  • Troubleshooting abilities across a wide range of hardware/software solutions

 Strong knowledge in the following areas:

  • Microsoft Windows Server (2008 to 2019) and Desktop (10)
  • Microsoft Office 365
  • Supporting Microsoft Technologies (AD, ADFS, Exchange, SQL, IIS, SharePoint, DNS, DHCP, Clustering, RDS)
  • Virtualization Technologies (Hyper-V)
  • Network understanding (TCP/IP, LAN, WAN, WLAN, VPN, Switches, Routers, Firewalls)
  • Powershell – good understanding of Powershell with ability to write Powershell scripts.
  • Some experience in the following areas would be advantageous:
  • Backup solutions
  • OS/Software Deployment Solutions
  • Identity Management Solutions
  • Cloud Computing (eg. Azure, AWS)
  • Telephony and other communications products
  • Security principles (ISO 27001, Cyber Essentials)
  • Technical certification desirable (eg. MCSA/MCSE)